QUALITY FACTS
Quality management system
Our approach to quality is based on:
- ISO 9001
- ISO 3834-2
- EN 1090-1 EXC 4
- Customer satisfaction – we carry out an annual survey
- Running improvements
- Involvement of all associates and management
- PPAP
Quality goals
We monitor our quality carefully through e.g.:
- Complaint rate
- Delivery performance
- Faulty deliveries