HEINRICH JAKOBSEN – A SALES MANAGER WITH MANY SKILLS
A competent team player focusing on dialogue with his customers in order to find the best solution on each project.
When Heinrich started as sales manager, our sales department participated in a course with Væksthus Midtjylland where we were adjusting our sales strategy and concept. This caused among other things more focus on our competences which means that we today only are tendering for orders, where we know that we have the competences and are able to offer a competitive price.
The implementation of this new strategy was in line with Heinrich’s approach towards customers., as he always work for long time relationships for the common benefit and enjoyment. Heinrich’s approach to customers is dialogue and trust – two parameters he use in his work with both existing and new customers. His long-term experience as machinist makes him a competent team player in the dialogue with his customers searching for the best solution on a project.
Follow up ensures a close dialogue with the customer
Another important task in his daily work is follow up, follow up and follow up. Heinrich wants to be sure that the customer is satisfied with the delivery and that the order was delivered according to agreement. If he doesn’t get the order he wants to know why, so he can work on improving for the next procurement. In short terms a sales manager who always does his best to offer the customer a superior service in all aspects.